The shipping cost for both the original and the replacement auto part is a cost attributed to the shipper at hand. The original auto part must be returned using the provided shipping label. It is company policy that we receive the original auto part back before sending you a replacement auto part. You need to contact a customer service representative to arrange for a Return Merchandise Authorization form No returns without prior authorization from the Supplier (see Contact Us page). Note all returns and cancellations require a prior authorization.Īll returns and cancellations may be subject to shipping charges, unless caused by our error or cancelled by the customer prior to shipping. You can return or cancel your order by contacting our customer service desk. If a part is defective, we will replace it 100% FREE. It typically takes us approximately 3-5 business days to process a credit back to your account and 2-3 business days for the credit to appear on your account. You may return any item in its original condition for a full refund within 30 days of receipt of your shipment, less shipping charges.
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